Television serves as a huge customer draw for many industries. Sports bars rely on sports bar TV to rake in the dough when the big games show; hospitals rely on hospital TV systems to soothe their patients between medical procedures.
Television packages play an integral role in the functioning of many businesses—so how do you know if your current one just isn't working for you?
On the surface, it can seem like quite an unanswerable question. Profits and customer satisfaction can come from so many different things, not just audio-visual technology, and it's a bit hard sometimes to ask how customers feel about your current commercial AV systems.
In a hospital setting, for example, though your hospital TV systems are still crucial to a quality stay, they often aren't the first thing clients might assess when it comes to direct feedback (in contrast to a sports bar, in which the importance of sports bar TV is front and center).
Aufderworld, Minneapolis audio visual consultants and providers of DIRECTV packages for a variety of industries, are here to help. We'll show you how to quickly assess the fit of your current TV package below.
Figuring Out What's Not Working With Your TV Packages
No matter what industry your business resides in, you owe it to your customers to provide them with top-notch entertainment in the form of a variety of channels. In these crazy times, we all need a little bit of an escape, and the least you can do as a business is provide that escape.
If you know you're not competitive regarding the number of channels you have, and you know you're not doing all you can, it's time for an upgrade. Additional signs that your current TV package is just not cutting it include:
Customers Complaining About a Lack of Parental Controls
With the advancements available online, kids are becoming techs at earlier ages, but this comes with a huge challenge because of the content they can be exposed to without the right control.
Traveling out of town can make matters even more difficult, and if a family is staying in your hotel, the TV systems often can become an unsupervised child's playground without them.
Needless to say, this does not lead to a stress-free stay!
Adding a TV control system lets parents manage what programs their kids are viewing, block certain features, and help them set limits on time to give them better boundaries and a more enjoyable experience.
You're Losing Customers on Game Days
Game day is a great way to bring your patrons together and celebrate their favorite team, but if you don't have the right TV package, chances are they'll pick a different venue with all the sports they can handle.
If your client flow is drifting off somewhere else to watch the big game, you have problems. Live streaming sports can boost your venue, and your patrons will know they can count on your establishment for consistent and amazing entertainment for every game day!
Your Residents Struggle to Navigate Your Television's Interface
A television package that's as complicated as calculus: there's no better way to lose a customer. Sit down with a customer's TV and try to navigate it yourself. If it doesn't come intuitively to you, it's time to make a change.
Offering high-tech features that can simplify the process with options like voice services while at the same time letting them find programs that match their interests will reduce their stress and get them excited about their viewing options.
Customers and Clients are Dissatisfied with the Options
The biggest part of having a TV package is having a variety of entertainment to choose from. Perhaps your customers and clients want different shows to watch, or you're just tired of the channels that you have available. If your patrons and residents are scrolling through the channels but can't find anything they enjoy, it might be time for an upgrade.
You're Having Issues Getting Special Features
Modern TV packages come with various features in place to enhance the experience. From being able to watch on multiple devices to DVR functionality, these are just a few of the unique choices to take advantage of. If you or your customers have difficulty accessing these features or want more control, upgrading can help.
Contact Aufderworld for Commercial DIRECTV Installation
Keeping your patrons, customers, and residents happy starts with custom features that they love! Our Minneapolis team has been in the business since 1983 and is ready to help you make the most of your audio-visual system, whether you want to make the switch to DIRECTV or not.
If you are ready for an upgrade or have any questions, give us a call today at 763-233-7700 or message us online, and we will get back to you shortly!